CONFRONTING THE “SHOULD HAVE KNOWN” TRAP AS REAL ESTATE AGENTS AND BROKERS

The other day I was talking to my father about something, and he said something that really made me angry.  On the same day, my youngest daughter did something and I got really angry again.  Because I like to figure out what exactly it is that causes a reaction, I thought about it last night for a […]

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WHEN YOU BOUGHT YOUR HOUSE IN CLAYTON, DID YOUR REAL ESTATE AGENT TRY TO UPSELL?

As a Realtor dedicated to improving the transactions of my clients, I often look to other industries to see what is working and what isn’t.  The other week I looked at the residential heating and cooling industry, where there definitely seems to be two competing models.  Here are two scenarios. You call a heating and cooling company

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